When most business owners think of a POS (Point of Sale) system, they think of businesses like retail stores. However, POS systems are an excellent resource for other types of commercial businesses, especially restaurants. If you have a restaurant business and have not yet invested in a POS system, it is well worth doing a little investigating to get familiar with the benefits. Take a look at some of the reasons a POS system can be really advantageous in a restaurant, and you may understand why you need one in yours.
Keep tabs on the most popular menu items.
Because the POS system keeps track of every item that is sold through your registers, you will know every item on your menu that sells. Having access daily to this information helps you to see what items on the menu are the most popular and what items may need to be replaced or reworked, better marketed, or otherwise taken care of. You can look at your sales reports as often as you need to in order to create a good plan for the products your restaurant has available.
Ensure all payments are processed properly.
Most POS systems have a built-in credit/debit card processing component that simplifies taking card payments from your customers. You will not have to worry about using outside hardware that you may have to pay monthly fees to use, and you will always have a streamlined, efficient way to process these payments in a way that is most convenient for your business and your customers. The whole idea of having a credit card processor is to simplify checkout processes for customers. Having the POS system with the integrated credit/debit card processor steps things up a notch.
Make payroll processes even easier to handle in the back office.
When an employee logs into the restaurant POS system at the beginning of their shift, the system will automatically log that employee's actions while they are logged in. You will be able to see when each user logs in and out of the system, see what payment amounts they took in during a shift, and see any lag times when no orders were being taken. Having this data in addition to the typical time clock data will make things easier when it is time to figure payroll in the back office. These systems can sometimes even be used as your primary time-keeping software.